Misleading message purported to be for Umeme Limited replying a customer rudely

Claim

Claim that Umeme Limited replied to a customer rudely after commenting on a nationwide power outage that occurred last evening.

Author
Verdict
Incorrect
There is a message that went viral on twitter from a parody account purported to be from Umeme Limited replying a customer rudely after commenting on a black out that occurred last evening in most parts of the country. However, it was later discovered that this is not their official twitter account and thus they did not make such utterances.

There is a message that went viral on twitter from an account purported to belong to Umeme Limited replying a customer rudely after commenting on an outage alert communicating a nationwide power outage that occurred last evening in most parts of the country. Where as it is true that  Umeme, through its official twitter account communicated the outage, the account which was used to reply to the customer was a parody account.However, it was later discovered that this is not their official twitter account and thus they did not make such utterances.